Too Funny: King of recalls, GM, receives Quality Awards

You should be sitting down before reading this. The king of product recalls, General Motors, continues its strong performance in the J.D. Power Initial Quality Study taking more initial quality awards than any other automaker for the second year in a row. GM also has the most models ranked in the top three in their respective segments. Initial quality apparently has little correlation with long-term quality and design flaws.

GM’s plant in Ingersoll, Canada, where the Chevrolet Equinox and GMC Terrain are built, was awarded a Silver Plant Assembly Line Quality Award.

In the study, GM swept the Large SUV segment with Chevrolet Suburban and GMC Yukon – both ranking highest in a tie – along with the Chevrolet Tahoe. In addition to the Large SUV segment sweep, two models have now ranked highest in their segments for two years in a row: the Chevrolet Silverado HD and Buick Encore. The Chevrolet Malibu topped the Midsize Car segment.

“We are committed to providing customers with the highest levels of safety, quality and an exceptional ownership experience," said Alicia Boler-Davis, senior vice president GM Global Quality and Customer Experience. “Having the most award recipients of any automaker shows that we are on the right track by putting the customer front and center in everything we do."

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